Rixos Premium Alamein
Cosa dicono gli ospiti
The staff are very pleasant, polite, sweet, and cheerful. Upon check-in, they offered us an upgrade to junior suite in a nice gesture. The hotel is extremely clean, despite they are still in transitory phase from Regal heights to Rixos trademark. The beach is unbelievable with clean white sand and crystal clear blue water with gentle waves. The breakfast was very good.
Islam
maggio 2024
Breakfast was always excellent. The selection of food is very good. Thee View restaurant is veery clean and the staff is extremely polite and helpful. Thank you.
Abdelaziz
agosto 2023
Clean. Friendly staff, very helpful. Great food at the hotel restaurant.
K
maggio 2024
Everything was beautiful and wonderful. The reception we got the rooms very quickly. The rooms were very clean. The food was wonderful. The sea was very special. The service was beautiful. The staff were wonderful. I would like to thank Moaz he is a great manager He helped us a lot. Islam at the reception and Jihan , Youmna in guest relations They were very professional. I want to I want to thank Raed he worked in the rooms in an amazing way without any mistake, and I do not forget to thank Islam Ali and Mohamed Al-Sayed at the infinity pool and Mohamed Baz at the beach bar They were amazing like super men.
Kamal
luglio 2024
I recently had the pleasure of staying at Rixos Premium Alamein and I must say, it was an unforgettable experience. From the moment I stepped into the hotel until the day of my departure, the staff went above and beyond to ensure that my stay was nothing short of exceptional. The level of hospitality displayed by the staff at Rixos was truly remarkable. Whether it was with the front desk (Waleed, Rana, and Amer, Golf Cars staff 🙏, or the restaurant staff (Ahmed, Fouad, Mohamed and Eman), was met with warmth, professionalism, and genuine care. The team made me feel welcomed and valued as a guest throughout my entire stay. The restaurant staff were not only attentive but also provided exceptional service. Whether it was breakfast, lunch, or dinner, they ensured that I had a delightful dining experience. The quality of the food was outstanding, and the waitstaff went out of their way to accommodate any dietary preferences or special requests. Overall, my stay at Rixos Alamein exceeded my expectations in every way. The hotel's commitment to providing outstanding service and the genuine warmth of the staff made it a truly memorable experience. I highly recommend Rixos Alamein to anyone who is looking for a comfortable and exceptional stay. To the entire team at Rixos, thank you for your dedication, professionalism, and genuine care. You truly made my stay a memorable one, and I look forward to returning to your hotel in the future ❤️
Rania
luglio 2024
The hotel is in a magnificent location, with all luxurious facilities you would need during your stay, but what really set them apart from other hotels in the same area is the staff, they are willing to take an extra step to make sure you are satisfied and happy, special thanks to the front office team Mr Mohamed & Menna Hagga for their help during our check in, they made sure we are left with a good first impression and Fulfill our special request in the room. Not to forget Menna from customer relations, who was checking with us regularly about our stay and if there’s anything we would need. I would go there again specifically for there outstanding staff, amazing location and delicious food (what else you would need) P.S try salt restaurant in the hotel they serve one of the best see food in sahel.
Ibrahim
luglio 2024
Breakfast is great, the views from the window are serene. We wanted to mention employee at the reception Mona el Sheikh, she was very patient and professional assisting our needs. Loved the airshow by the water the most :)
Fawzi
luglio 2023
location ,view and friendly staff
Ahmed
luglio 2024
The experience is beyond amazing ! I highly recommend going to this hotel ! The service is Amazing from day one we entered- Special thanks to Miss Gihan was always happy to assist even before i reached the hotel , Mr Faramawy knew i was giving mum a treat and it was our first time ti visit he upgraded my room to a suite such a beautiful nice gesture from him 😊😊 thanks a-lot , Miss Merna helped us alot to finalize the check in process and kept us having our welcome drink sitting , the food ,beach and pools are amazing ,everything is classy and luxurious. Rooms are new ,spacious and have everything you wish for . The Room service is amazing . The people are always welcoming , smiling and ready to assist you anytime :) definitely wont be the last time to visit :)
Dalia
maggio 2024
The property and location
Mohamed
agosto 2023
Prenota ora